Data Protection & Privacy
jl991 takes the privacy and security of your personal data seriously. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and what rights you have as a registered player on the jl991 platform.
Last Updated: 1 January 2026 | Effective Date: 1 January 2026
Six commitments that guide how jl991 handles your personal information.
jl991 collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake.
All personal data held by jl991 is protected by SSL encryption in transit and access-controlled storage at rest. We apply industry-standard security practices to protect your information from unauthorised access, disclosure, or misuse.
jl991 does not sell, rent, or trade your personal data to third parties for marketing purposes. Sharing is limited to operational partners, game providers, payment processors, and regulatory bodies as required.
As a registered player, you have the right to access, correct, and in certain circumstances request deletion of your personal data held by jl991. We honour these rights in accordance with the Philippine Data Privacy Act of 2012.
jl991 processes personal data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012), PAGCOR's data governance requirements, and applicable anti-money laundering regulations governing online gaming in the Philippines.
When this Privacy Policy is materially updated, jl991 will notify registered players via their registered email address or through a prominent notice on the Platform before the changes take effect.
This Privacy Policy is issued by jl991, an online gaming brand operating the Platform at jl991.club and its associated subdomains (the "Platform"). jl991 acts as the data controller in respect of personal data collected from registered players and visitors to the Platform.
jl991 operates in compliance with the Philippine Amusement and Gaming Corporation (PAGCOR) regulatory framework and is subject to the requirements of Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Republic of the Philippines (the "DPA"), and its implementing rules and regulations.
By registering an account on the Platform or continuing to use the Platform after this Privacy Policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
jl991 collects personal data in the following categories depending on your level of engagement with the Platform:
When you create a jl991 account, we collect the following information:
Before processing withdrawal requests, jl991 is required by PAGCOR regulations to collect identity verification documents, which may include:
To facilitate deposits and withdrawals in Philippine Peso, jl991 collects the following financial information:
jl991 does not store full credit or debit card numbers on its servers. Card payment processing is handled by PCI-DSS compliant third-party payment processors.
jl991 records data generated by your use of the Platform including:
When you access the Platform, we automatically collect certain technical information:
jl991 uses personal data collected from you for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and authentication | Registration data, device/IP data |
| Age verification (21+ compliance) | Date of birth, KYC documents |
| Processing deposits and withdrawals | Financial data, identity data |
| Anti-money laundering (AML) monitoring | Financial data, gaming activity, identity data |
| Regulatory reporting to PAGCOR | Identity data, gaming activity, financial data |
| Delivering game services and Platform features | Gaming activity, technical data |
| Responsible gaming monitoring and intervention | Gaming activity, responsible gaming tool usage |
| Customer support | Registration data, gaming activity, support transcripts |
| Fraud detection and Platform security | All data categories |
| Platform improvement and analytics | Technical data, gaming activity (anonymised/aggregated) |
| Marketing communications (with consent) | Email address, mobile number, gaming preferences |
jl991 does not use your personal data for automated decision-making that produces legal or similarly significant effects without appropriate human oversight and the ability for you to contest such decisions.
jl991 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jl991 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients where necessary:
jl991 is required to share player data with PAGCOR and other Philippine regulatory or law enforcement bodies where required by applicable law, regulation, court order, or lawful government request. Such disclosures are made in strict compliance with legal obligations and applicable privacy law.
To facilitate deposits and withdrawals, jl991 shares necessary financial and identity data with payment processors and e-wallet operators (including GCash, PayMaya, and partnering banks such as BPI, BDO, and Metrobank). These processors are bound by their own privacy and security obligations and are not permitted to use your data for any purpose other than completing the relevant transaction.
jl991 licenses games from third-party providers including JILI, PG Soft, Pragmatic Play, and others. These providers may receive limited technical and gaming session data (such as anonymised player identifiers and wager values) as part of game delivery and RNG auditing processes. Providers are contractually restricted from using this data for any purpose beyond technical game operation.
jl991 uses third-party technology vendors for hosting, Platform maintenance, fraud detection, and customer support infrastructure. These vendors act as data processors on behalf of jl991 and are bound by data processing agreements that restrict the use of your personal data to the specific services they provide to jl991.
In accordance with the Anti-Money Laundering Act (AMLA) of the Philippines and its amendments, jl991 may be required to report Covered Transactions and Suspicious Transactions to the Anti-Money Laundering Council (AMLC). Such reports may include personal data about the relevant player and associated transactions.
jl991 uses cookies and similar tracking technologies on the Platform to support the following functions:
jl991 does not use third-party advertising cookies or cross-site tracking technologies to serve behavioural advertising to players from external platforms.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may impair your ability to log in to and use the Platform.
jl991 retains personal data for the following periods, or longer where required by applicable law:
When personal data is no longer required for the purposes for which it was collected and legal retention obligations have been met, jl991 will securely delete or anonymise the data.
jl991 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While jl991 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials and for notifying jl991 immediately if you suspect unauthorised access to your account.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl991 will notify the National Privacy Commission (NPC) and affected players in accordance with the breach notification requirements of the DPA and its implementing rules.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by jl991:
You have the right to request a copy of the personal data jl991 holds about you, along with information about how it is being processed.
You have the right to request correction of inaccurate or incomplete personal data. You can update most account information directly from your jl991 account settings; for KYC-related corrections, please contact support.
You have the right to request deletion of personal data in certain circumstances — for example, where data is no longer necessary for the purpose it was collected. Note that this right may be limited where jl991 has a legal obligation to retain the data, such as PAGCOR or AMLA record-keeping requirements.
You have the right to object to processing of your personal data for direct marketing purposes at any time. You may opt out of marketing communications through your account settings or by contacting jl991 support.
Where technically feasible and legally appropriate, you may request that jl991 provide your personal data in a structured, commonly used, and machine-readable format.
If you believe jl991 has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Contact details for the NPC are available on the NPC's official website.
To exercise any of the above rights, please contact jl991's Data Protection Officer via the contact details in Section 13 of this Privacy Policy. jl991 will respond to all verifiable privacy rights requests within the timeframes prescribed by the DPA.
Strict Age Policy
jl991 does not knowingly collect personal data from any person under the age of 21 years. The Platform is strictly restricted to adults aged 21 and older, as mandated by PAGCOR. If jl991 becomes aware that personal data has been collected from a person under 21, the associated account will be immediately closed, all data will be deleted or anonymised to the extent permitted by legal retention obligations, and the matter will be reported to PAGCOR as required.
Parents and guardians who believe their child has registered on jl991 should contact jl991 support immediately via live chat so that the account can be reviewed and closed without delay.
Some of jl991's third-party service providers — including game software providers and technology infrastructure vendors — may be located outside of the Philippines. Where personal data is transferred to a jurisdiction outside the Philippines, jl991 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that provided under the DPA.
Such safeguards may include contractual data processing agreements incorporating standard data protection clauses, or transfers to jurisdictions that have been assessed to provide an adequate level of data protection. jl991 will not transfer your personal data to a jurisdiction that does not meet these requirements without your consent or explicit legal authority to do so.
jl991 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, jl991 will notify registered players via email to their registered address or through a prominent notice on the Platform at least fourteen (14) days before the changes take effect, where practicable.
Continued use of the Platform after the effective date of any revised Privacy Policy constitutes acceptance of the updated terms. The "Last Updated" date at the top of this page will always reflect when the most recent changes were made.
jl991 encourages players to review this Privacy Policy periodically to stay informed about how their personal data is handled.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jl991, please contact our team through the following channel:
If you are not satisfied with jl991's response to a privacy complaint, you may escalate the matter to the National Privacy Commission of the Philippines. Information about the NPC's complaints process is available on the NPC's official website.
For responsible gaming concerns, account self-exclusion, or deposit limit requests, please visit jl991's Responsible Gaming page or contact our support team via live chat at any time.
This Privacy Policy was last reviewed and updated on 1 January 2026. It applies to all players registered on jl991 from the effective date shown above.
jl991 protects your personal data under Philippine law. Register today, deposit via GCash, and enjoy 500+ games on the Philippines' most secure online casino platform. 21+ only.
Create a jl991 AccountThis Privacy Policy is read alongside jl991's Terms & Conditions, which govern the contractual relationship between you and jl991, and our Responsible Gaming Policy, which covers self-exclusion, deposit limits, and responsible gaming tools available to registered players. Common questions about privacy, accounts, and data are addressed in our FAQ. To learn more about jl991 as a brand and platform, visit our About Us page.